Frequently Asked Questions

We assist veterans, and their dependents to secure county, state and federal benefits allowable under the law.

Find out if you can get VA health care as a veteran by visiting the U.S. Department of Veterans Affairs website.

A gathering of financial information by which VA determines your priority group for enrollment, and whether you are required to make co-payments.

Everyone enrolled in VA Healthcare has a primary care doctor assigned to them.  You need to contact the VA clinic you are seen in, and request items, or referrals from your VA primary care doctor.

You must be enrolled into the VA health care system to use. The Department of Veteran's Affairs (VA) may authorize a non-VA health care facility to provide necessary medical care services when such services are not feasibly available at a VA health care facility, or VA determines that such services can be obtained outside the VA more economically, or more appropriately due to geographic inaccessibility or other hardships.

Contact the National Archives Personnel Record Center, St Louis. Learn more on the National Archives website.

No. Although you can order replacement dog tags from a variety of online venders. Read more at: https://veteran.com/replacement-dog-tags/

Disability compensation is a monthly monetary benefit paid to Veterans who are determined by the VA to be disabled by an injury, or illness that was incurred, or aggravated during active military service. You are rating by percentages 0% to 100% ratings can be granted. Contact your local VA rep for assistance or visit www.va.gov/disability/

C&P Exam (short for “Compensation and Pension”) is an exam performed by a VA salaried or contracted physician to document the current severity of a condition that is being considered for VA Disability and DoD Disability.

• QTC (Quality Timeliness Customer Service): 1-800-682-9701

• VES (Veterans Evaluation Services): 1-877-637-8387

• LHI (Logistics Health, Incorporated):  1-866-933-8387

Visit the U.S. Department of Veteran Affairs website to learn more about CHAMPVA.

The Veterans Pension program provides monthly tax-free payments to wartime Veterans who meet certain age or disability requirements, and who have income and net worth within certain limits. Learn more by visiting https://www.va.gov/pension/. Contact your local county veteran service officer for assistance.

Survivors Pension, formerly referred to as Death Pension, is a tax-free benefit payable to a low-income, un-remarried surviving spouse or unmarried helpless child(ren) of a deceased Veteran with wartime service. Must meet certain age or disability requirements, and who have income and net worth within certain limits. Learn more by visiting https://www.va.gov/pension/survivors-pension/. Contact your local county veteran service officer for assistance.

The Home Base Iowa program helps to assist veterans and their spouses in finding employment.

Visit the Iowa Department of Veterans Affairs website to find more information.

Learn more about their services by visiting: https://dva.iowa.gov/iowa-veterans-home

Find more information and applications at: https://dva.iowa.gov/iowa-veterans-cemetery/eligibility-burial

Visit the Iowa Department of Veterans Affairs website to learn about State of Iowa Veteran benefits.

Visit the U.S. Department of Veterans Affairs website.